German Speaking Travel Executive, Edinburgh

Edinburgh, Scotland
Market Rate
25 Mar 2019
22 Apr 2019
Christine Wilkins
Job function
Customer Service
Full Time
Contract Type
German Speaking Travel Executive based in Edinburgh. Are you fluent in speaking German, and have an excellent knowledge in the Scottish and UK Travel Market? Are you looking for of a Business Development role?

My Client is a B2B Tourism Specialist for Group Travel, based In Edinburgh, We are currently looking for a German Speaking Travel Executive to efficiently quote FIT enquires and to make consequent bookings and reservations for hotels and other ancillary services,

Duties Include:
* Develop and maintain strong relationships with both existing and potential new clients in the German speaking markets
* To undertake FIT client reservations in an efficient and customer focused manner
* To ensure agreed response times to clients are met and all reservations undertaken are accurate
* To deliver first class customer service to our clients
* Working with our reservation system Tourplan, ensure all procedures are adhered to and as directed by your line manager
* To make hotel and other service reservations, maintaining strong supplier relationships.
* Work with the Business Development Manager to support in quoting programmes and rates to existing and new clients
* To take part in the emergency backup services including a 24 hour telephone (and tablet) backup service on a rotating basis
* To undertake any other administrative tasks as assigned by your manager/ supervisor or Senior FIT Account Executive
* Ensure the profit margin targets on bookings under your care are achieved as laid out in company pricing guidelines (per market) and as directed by your manager

You will need to be fluent in speaking German with a good knowledge of the UK inbound tourism industry, and ideally have some experience of handling VIP/ luxury accounts.
Experienced of using Tourplan is desirable.

You will be offered a salary depending on experience but in the region of £24,000. Hours are Monday - Friday.

Please call Christine at Travel Trade Recruitment 0141 248 5222 or email me on

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