Flights Coordinator - Luxury Travel Company

TMS Talent
London (Greater)
£24k - 25k per year + Bonus, Benefits, Pension etc
27 Mar 2019
24 Apr 2019
Tony Yerasimou
Job function
Fares & Ticketing
Full Time
Contract Type

Flights Coordinator - Luxury Travel Company

£30,000 + Benefits

Central London

A wonderful opportunity has arisen for a Flights Coordinator to join my client who is a leading international luxury travel company.

The Flights Coordinator will be responsible for all pre-departure and post travel arrangements.

Duties include booking all flight request and itineraries and producing tickets incorporating group, nett, IT and BT fares through the comprehension of airline contracts.

Flights Coordinator Duties and Responsibilities

Accurate pricing for air, hotel and transfer items & charge additional fees when required

Maintain airline contract fares and rules to ensure best air schedules and fares are utilised

Confirm and issue airline tickets according to airline policies and procedures and deliver correct copies to documentation for distribution to the

Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline initiated flight change.

Provide courteous, profession & prompt response to e-mail, fax, and phone requests for pre- and post holiday information from internal and external customers

Monitor daily Air & Hotel reports (New/Cancel/Change Reports) to identify new and/or changes to bookings and take appropriate action in all

Develop an expert familiarity with all details of hotel, land and transfer programs and be able to thoroughly answer questions from Reservations

Properly document problems experienced by guests during flight to ensure satisfactory resolution of customer service issues and future flight arrangements and bookings are adjusted as necessary

Flights Coordinator Experience Required

GDS Experience preferably Amadeus or any other GDS or good flights knowledge

Strong relationship building skills with the ability to communicate at all levels

Excellent organisation skills with the ability to prioritise and deliver to tight deadlines

Good written and verbal communication skills

Computer literate – Word, Excel, and in house systems

Flights Coordinator Salary and Benefits


Monday to Friday

23 days holidays



To apply for the Flights Co-ordinator role please email your CV or call Tony on 0207 812 3820 for further details.

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