Ticketing Consultant
- Employer
- DCV Specialist Recruitment
- Location
- Amersham, Buckinghamshire
- Salary
- £21,000 - £22,000 Dependent on experience
- Closing date
- 28 Apr 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Sales
Job Details
Position : Ticketing Consultant
Department: UK Customer Contact Centre – Flight Desk
Location: Amersham
Hours: Full Time
Reports to: Flight Desk Team Leader
Our Flight Desk plays a very important role in the customer journey. This role will assist with the ticketing and administration requirements of our clients and the team. This is an office based role, for a candidate who likes variety, has a good eye for detail, the ability to multi-task, prioritise as well as work to strict deadlines.
Key responsibilities
Issue flights using GDS and other ticketing portals – Sabre knowledge preferable
Calculating and quoting fares
Monitor and update the airline queues
Managing/Archiving ticket and fare sheets
Assist Reservations with flight request
Liaising with airlines
Competencies Required
Effective organizational and time management skills
A high level of accuracy and detail orientated
Meet deadline and work calmly under pressure
Be able to multi task and prioritise
Be able to organise and plan time efficiently
Be self motivated combined with the ability to work as part of a team
Proficient in Excel and Word
Previous knowledge of a GDS
Preferable knowledge
Demonstrate a working knowledge of the issuing of all fare types
Previous ticketing experience using a major GDS ideally Sabre
Knowledge of IT rates, Fare builds, CAT35 and published fares
Our goal is to provide exceptional service levels and to be recognized as the best in the business
Company
DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.
Our many areas of expertise within Travel include:
Specialist Tailor-made Consultants
Business Travel Consultants
Sales Consultants
Administration & Operations Consultant
Ticketing Consultants
Product Managers
Commercial Managers
Marketing Managers
Account Managers
Business Development Managers
Finance Controllers
To name just a few of the travel backgrounds within the Travel Industry we deal with
Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.
DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.
DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.
Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:
- Our Database
- Traditional client specific Head Hunting
- Niche Job boards
- Social networking
- Travel Industry specific publications
- Referrals
The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.
Contact us
DCV TECHNOLOGIES LIMITED
Biz Space
575-599 Maxted Road
Hemel Hempstead
HP2 7DX
Telephone number : 01442 270 711
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