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Ticketing Consultant

Employer
DCV Specialist Recruitment
Location
Amersham, Buckinghamshire
Salary
£21,000 - £22,000 Dependent on experience
Closing date
28 Apr 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

Position :   Ticketing Consultant  

Department:   UK Customer Contact Centre – Flight Desk 

Location:    Amersham 

Hours:     Full Time 

Reports to:   Flight Desk Team Leader  

 

Our Flight Desk plays a very important role in the customer journey.  This role will assist with the ticketing and administration requirements of our clients and the team. This is an office based role, for a candidate who likes variety, has a good eye for detail, the ability to multi-task, prioritise as well as work to strict deadlines.  

 

Key responsibilities 

 

 Issue flights using GDS and other ticketing portals – Sabre knowledge preferable  

 Calculating and quoting fares  

 Monitor and update the airline queues  

 Managing/Archiving ticket and fare sheets  

 Assist Reservations with flight request  

 Liaising with airlines  

 

Competencies Required 

 

 Effective organizational and time management skills 

 A high level of accuracy and detail orientated 

 Meet deadline and work calmly under pressure 

 Be able to multi task and prioritise  

 Be able to organise and plan time efficiently 

 Be self motivated combined with the ability to work as part of a team 

 Proficient in Excel and Word 

 Previous knowledge of a GDS 

 

Preferable knowledge 

 

 Demonstrate a working knowledge of the issuing of all fare types 

 Previous ticketing experience using a major GDS ideally Sabre 

 Knowledge of IT rates, Fare builds, CAT35 and published fares 

  Our goal is to provide exceptional service levels and to be recognized as the best in the business 

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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