CUSTOMER SERVICE AND OPERATIONS EXECUTIVE - TRAVEL INDUSTRY

CUSTOMER SERVICE AND OPERATIONS EXECUTIVE - TRAVEL INDUSTRY
UP TO £21,000 PLUS MONTHLY BONUS
SOUTH MANCHESTER

THE JOB
As a Customer Service and Operations Executive working for this leading tour operator your responsibilities will include taking enquiries over the phone and email from prospective clients and providing accurate tour quotations and itineraries for both groups and individuals, booking hotels and relevant travel services as required. You'll complete administrative tasks including sending accurate client documents prior to travel, issuing sales invoices and checking supplier invoices as well as maintaining excellent customer service throughout with clients and suppliers. You will also be involved with devising new and interesting itineraries, developing new products to offer to clients and keeping up to date with the latest developments in the marketplace which will involve attending training courses, fam trips and trade fairs.


THE COMPANY
This is a great opportunity if you have travel industry experience and are looking to further your career working for a leading tour operator.


WHAT EXPERIENCE DO I NEED?
*Strong numerical and administration skills
*At least 1 year's experience working in the travel and tourism industry is essential
*Be a professional communicator; verbally and written
*Great attention to detail and accuracy with strong organisational skills
*Able to work to timescales
*Accustomed to working in a busy office environment
*Excellent customer service skills
*Enthusiastic and positive manner, able to work effectively in a team


WHAT'S IN IT FOR ME?
You'll benefit from a basic salary up to £21K plus monthly bonus as well as Monday to Friday hours on a flexible shift basis between 8:30am and 5pm. No weekends or bank holidays. This is a full time, permanent position.

Simon Hurst-Grover is recruiting for this CUSTOMER SERVICE AND OPERATIONS EXECUTIVE - TRAVEL INDUSTRY role with a tour operator in Stockport. Click to apply

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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.