Sales Consultants - various locations

Recruiter
Spear Travels
Location
Leyburn, Lichfield, Skipton & Upminster
Salary
Competitive Salary
Posted
11 Apr 2019
Closes
11 May 2019
Job function
Sales
Contract Type
Permanent

The Spear Travels Group is a multi-award winning privately owned company currently operating 13 branches and 12 home based ‘associates’ across the United Kingdom.  It is a member of the Advantage Travel Partnership.

Sales Consultant - Job Description

Main Purpose

To deliver the highest levels of customer service with every customer, inspiring and advising them with regards to holiday/ travel enquiries. To maintain this level of service and offer efficient and professional after sales support until the customer returns home. To contribute to the day to day running of the branch in accordance with instructions from branch manager.

Duties & Responsibilities

  • To welcome all customers to the branch with a smile and a positive greeting.
  • To effectively question customers and understand their travel needs, recording all information on the Spear Travels ‘Inspearational’ enquiry system.
  • To inspire and suggest holidays suitable for client in a professionally presented format
  • To follow up all quotes within 48 hours of client receiving them
  • To file all enquiries / quotes in Spear Travels enquiry folder and load on to Inspearational
  • Observe all reasonable instructions of Management in a timely manner
  • Contribute towards appearance of branch whether that be organizing brochures, tidying branch or arranging window materials.
  • Maintain a good team ethic by adopting a highly motivated and enthusiastic approach to work and support branch manager
  • To ensure personal appearance is in accordance with uniform standards.
  • To ensure Branch Minimum standards are adhered to at all times
  • Attend and participate in the annual company conference and events as requested by company.
  • Attend any training courses identified as necessary for the effective performance of your duties and continuous improvement
  • To maintain excellent time keeping and attendance
  • Promote good teamwork and excellent working relationships to achieve effective results
  • To support the Manager in local community marketing initiatives.

 Duties & Responsibilities

  • To welcome all customers to the branch with a smile and a positive greeting.
  • To effectively question customers and understand their travel needs, recording all information on the Spear Travels ‘Inspearational’ enquiry system.
  • To inspire and suggest holidays suitable for client in a professionally presented format
  • To follow up all quotes within 48 hours of client receiving them
  • To file all enquiries / quotes in Spear Travels enquiry folder and load on to Inspearational
  • Observe all reasonable instructions of Management in a timely manner
  • Contribute towards appearance of branch whether that be organizing brochures, tidying branch or arranging window materials.
  • Maintain a good team ethic by adopting a highly motivated and enthusiastic approach to work and support branch manager
  • To ensure personal appearance is in accordance with uniform standards.
  • To ensure Branch Minimum standards are adhered to at all times
  • Attend and participate in the annual company conference and events as requested by company.
  • Attend any training courses identified as necessary for the effective performance of your duties and continuous improvement
  • To maintain excellent time keeping and attendance
  • Promote good teamwork and excellent working relationships to achieve effective results
  • To support the Manager in local community marketing initiatives.

Full & Part time vacancies available in:

Leyburn - North Yorkshire

Skipton - North Yorkshire

Lichfield - Staffordshire

Upminster - Essex

To apply for any of the above roles - please click on "Apply" stating location

 

 

 

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