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Corporate Travel Client Manager

Employer
Succeed Recruitment Solutions
Location
Nationwide
Salary
Up to £45,000 plus excellent benefits
Closing date
12 May 2019

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

Our client is an award-winning provider of innovative and cost-effective travel management solutions to the corporate market and are currently looking for a Client Manager to join their team.

Reporting to the Lead Client Manager, the successful candidate will be responsible for effectively managing a defined portfolio of diverse clients across the UK to ensure customer growth, development and retention. The role requires strong support to clients, depending upon their individual requirements and works across the wider business, in particular Customer Support and Operations. Total client ownership along with retention and developing new business are all key aspects of this role.

Five years proven experience in a similar account management role is essential for the position, along with strong communication skills and a flexible and pro-active approach. In return, our client can offer an attractive package, including a basic salary of up to £45k plus excellent benefits, so if this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Corporate Travel Client Manager:

  • Management and Responsibility for a portfolio of diverse customers, both at customer and contract management level
  • Ensure customer satisfaction is delivered through effective Client management practices 
  • Build strong, enduring relationships throughout the customer organisation ensuring engagement at all levels from booker to directors
  • Work collaboratively with the Support Teams to own and resolve customer issues and feedback opportunities for technological or service enhancements
  • Plan and develop business Client management plans to measure and monitor success or areas for improvement  
  • Run, devise and plan booker training and engagement sessions as and when required by the client
  • Perform detailed analysis on client MI, drawing out key insight to help clients unlock saving opportunities and deliver savings against the contract
  • Work as part of the wider Client management function, providing feedback, support and customer insight 
  • Plan new client go live, ensuring strong communication, site testing and delivering of robust training, in conjunction with the Customer Implementation team
  • Retaining business and developing new business is a key part of the role

Skills required for the role:

  • Previous experience in a similar account management position - min. five years
  • Proven sales/account management track record
  • Good commercial acumen and a detailed knowledge and ideally, an understanding of the corporate travel sector
  • Confident and articulate with strong communication skills
  • Proven ability to build and develop effective relationships

If you’re interested in learning more about this Corporate Travel Client Manager, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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