SUPPORT COORDINATOR (GDS SYSTEMS)

Location
Hale, Greater Manchester, England
Salary
£20000 - £24000 per annum + BONUS
Posted
18 Apr 2019
Closes
16 May 2019
Ref
RD143
Contact
Rosie Dunbar
Job function
IT
Hours
Full Time
Contract Type
Permanent
SUPPORT COORDINATOR (GDS SYSTEMS)
TRAVEL TECHNOLOGY
HALE, GREATER MANCHESTER
£20 000 TO £24 000 PLUS BONUS


THE JOB

A great opportunity exists for a driven Support Coordinator (GDS systems) in Hale. Here you will troubleshoot and support incoming issues with products by providing telephone and email support to support the in-house corporate booking tool. You will identify the customers' needs in order to troubleshoot and fix problems, log issues with development and raise logs for development issues. You will be required to give timely responses to customer queries and manage logs that have been passed to other teams by providing regularly testing, replicating bugs and looking for ways to reduce the log intake, you will also work with third party suppliers to solve customer issues that may lie between systems.


WHAT EXPERIENCE DO I NEED?

*Proven experience working in a technical support role, preferably with a web system.
*Exposure to Windows and Windows based desktop applications.
*Experience with different web browsers.
*Experience with SQL
*Exposure to Linux beneficial
*Knowledge of the Travel Industry would be desirable, in particular the Corporate Travel industry
*Experience with a GDS system (e.g. Sabre, Galileo, Amadeus) a large advantage


ABOUT THE COMPANY

This company believes that technology should benefit rather than detract from the customers' needs so they are looking for a focused, passionate and customer focused Support Co-ordinator to support and troubleshoot client issues. You will be joining a company that is truly revolutionizing online technology capabilities.


Rosie Dunbar is recruiting for this Support Coordinator (GDS Systems) role in Hale, Manchester. Click to apply.



*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

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