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SUPPORT COORDINATOR (GDS SYSTEMS)

Employer
Progressive Travel Recruitment
Location
Hale, Greater Manchester, England
Salary
£20000 - £24000 per annum + BONUS
Closing date
16 May 2019

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
IT

Job Details

SUPPORT COORDINATOR (GDS SYSTEMS)
TRAVEL TECHNOLOGY
HALE, GREATER MANCHESTER
£20 000 TO £24 000 PLUS BONUS


THE JOB

A great opportunity exists for a driven Support Coordinator (GDS systems) in Hale. Here you will troubleshoot and support incoming issues with products by providing telephone and email support to support the in-house corporate booking tool. You will identify the customers' needs in order to troubleshoot and fix problems, log issues with development and raise logs for development issues. You will be required to give timely responses to customer queries and manage logs that have been passed to other teams by providing regularly testing, replicating bugs and looking for ways to reduce the log intake, you will also work with third party suppliers to solve customer issues that may lie between systems.


WHAT EXPERIENCE DO I NEED?

*Proven experience working in a technical support role, preferably with a web system.
*Exposure to Windows and Windows based desktop applications.
*Experience with different web browsers.
*Experience with SQL
*Exposure to Linux beneficial
*Knowledge of the Travel Industry would be desirable, in particular the Corporate Travel industry
*Experience with a GDS system (e.g. Sabre, Galileo, Amadeus) a large advantage


ABOUT THE COMPANY

This company believes that technology should benefit rather than detract from the customers' needs so they are looking for a focused, passionate and customer focused Support Co-ordinator to support and troubleshoot client issues. You will be joining a company that is truly revolutionizing online technology capabilities.


Rosie Dunbar is recruiting for this Support Coordinator (GDS Systems) role in Hale, Manchester. Click to apply.



*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

Company

Progressive Travel Recruitment is the leading travel recruitment agency worldwide. We pride ourselves on our ability to quickly and accurately match people with jobs. Because everyone at Progressive has worked in the travel and hospitality industries, we know the requirements and challenges of these sectors and our clients trust us to get it right first time. Our broad international experience allows us to fine-tune appointments at all levels from entry to managerial, all over the world, ensuring happy outcomes for both clients and candidates.

 

Contact us:

 

Worlds End Studios, 132-134 Lots Road, Chelsea, London, SW10 0RJ

 

Jactin House, 24 Hood Street, Manchester, M4 5AD. Telephone 0161 425 2168

 

Dower House, Port of Menteith, Scotland, FK8 3JZ. Telephone 01877 385 640

 

Office 508, 5th Floor, The Fairmont Dubai, Sheikh Zayed Road, Dubai, UAE. Telephone +971 4311 6659

 

19 Parliament Street, Cape Town, 8000, South Africa. Telephone +27 82 350 4367

 

G. Gaskara, 6th Floor, Lily Magu, Malé, 20128, Maldives. Telephone +96 777 6034                                                          

 

 

 

 

Company info
Website
Telephone
0203 490 4746
Location
Worlds End Studios
132-134 Lots Road
Chelsea
London
London
SW10 0RJ
GB

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