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Account Manager

Employer
Succeed Recruitment Solutions
Location
Altrincham
Salary
Up to £25,000 plus excellent benefits
Closing date
24 May 2019

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

We have a fantastic opportunity to join a market leading Travel Technology company based in Altrincham as an Account Manager. Reporting to the Business Development Manager, the successful candidate will manage a portfolio of clients using effective account management penetration techniques. They'll be responsible for maintaining and building on existing customer relationships ensuring customer retention, whilst looking for opportunities to upsell on transactional sales and cross sell mid/back office products.

The role will involve coordination between internal and external contacts and will also include customer support implementation and system product testing when needed. On offer is a competitive salary of up to £25k, plus excellent benefits, so if this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Account Manager:

  • Act as a point of contact for assigned clients taking a proactive approach in solving issues, escalating support and development requests as appropriate
  • Build enduring relationships throughout the customer organisation ensuring engagement at all levels with key account contacts
  • Conduct regular telephone and email based communication to aid relationship building
  • Communicate effectively with clients, suppliers and internal teams via email, phone and face-to-face as appropriate
  • Seek out upsell opportunities with existing client activity to increase online adoption rate
  • Take a proactive role in new customer implementations
  • System product testing as required
  • Work independently to produce all necessary product documentation
  • Keep up to date with travel industry news, market intelligence and competitor activity to aid strategic input into client meetings and workshops

Skills required for the role:

  • Excellent understanding of client care, easily builds strong relationships
  • Great communicator, written and verbal
  • Exceptional organisational skills
  • Keen attention to detail
  • Ambitious, willing to learn and take responsibility for own development
  • Motivated, high energy team player
  • Genuine interest in business travel, knowledge of online booking tools would be an advantage

To find out more about this Account Manager role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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