Travel Customer Service Manager

Location
Birmingham, West Midlands, England
Salary
£25000 - £30000 per annum + bonus and benefits
Posted
26 Apr 2019
Closes
24 May 2019
Ref
21769-MHE
Contact
Marie Heaven
Job function
Management
Hours
Full Time
Contract Type
Permanent
Are you ready for a new challenge in an exciting travel environment? Are you an experienced Customer Service Manager or Travel Administration Manager in Birmingham. Do you want to work for a reputable travel company and continue your travel career? If yes, look no further! This leading travel provider specialising in world-wide flights, cruises and corporate Business, are seeking an experienced Customer Sales or Travel Administration Manager to join the team in their Birmingham based offices.

Job Description
- Manage the Customer Service Team
- Deal with invoicing, tickets, processing of website booking ticket despatch
- Manage your workload and work to tight deadlines
- Ensuring documentation is accurate and correct
- Managing a team of experienced consultant
- Training, mentoring and motivating your team to achieve results
- Dealing with Complaints

Experience Required
The suitable candidate will have a strong proven background in travel administration and Customer Service with. The ideal candidate will be a strong leader with experience in a travel managerial role.

Package
The successful candidate will receive a competitive salary of £22,000 - £25,000 depending on experience.

company benefits
summer and winter ball free for staff.
Satellite TV for all staff rooms
free onsite parking
Dress down Friday
28 Days holiday plus Birthday off
Discounted package holidays and the opportunity to have an all expenses payed holiday for exceptional performance at work.
Fam trips
Hosted educational that is provided by
Bar opens at 4pm on a Friday, alcoholic drinks and soft drinks
Christmas bonus
Free eye test and discount
Host dinners at Football matches and concerts
Free tickets to football matches and concerts

Interested??
If you are interested in this great opportunity please follow the link to 'apply'. For more information please call Marie Heaven at Travel Trade Recruitment on 0121 450 9776 or email marie@traveltraderecruitment.co.uk

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