Skip to main content

This job has expired

Senior Visa Consultant - Business Travel

Employer
Succeed Recruitment Solutions
Location
London (Central)
Salary
Up to £26,000 plus bonuses & excellent benefits
Closing date
26 May 2019

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

We have a fantastic opportunity for an experienced Senior Visa Consultant to join a leading Travel Management Company based in central London. Our client’s busy visa department handles applications for all countries, and processes dozens of applications every day.

Reporting to the Visa Team Manager and working within a small team, the successful candidate will be responsible for the end to end visa application process, including initial advice, assisting clients with applications, creating files, co-ordinating the lodges and collects with couriers and embassies, arranging payment and dispatching documents.

Meticulous attention to detail and an ability to meet deadlines are critical to this department and the Visa Consultant will work as part of a team towards monthly targets, and be skilled in handling all stages of the application process. In return, our client can offer a competitive salary of up to £26k plus bonuses and an excellent benefits package. If this role is of interest to you, please contact us today for a confidential chat or apply online.

Role of Senior Visa Consultant:

  • Respond to incoming calls and emails regarding new and progressing visa applications for all countries, whether physical or e-visas
  • Provide outstanding customer service to clients. Handle all stages of the application process, keeping clients updated with progress of their application throughout
  • Spot errors or problems with applications, and explain clearly to clients what needs to be done to rectify
  • Work with colleagues to achieve and exceed monthly team targets
  • Be aware of industry news and up to the minute data on embassies
  • Maintain accurate and current information displayed on our online visa database
  • Work collaboratively with various business departments, forging effective relationships that enhance service.
  • Develop and build rapport with suppliers to expedite fast resolution of issues, escalating where appropriate
  • Support the Visa Team Manager by assisting in any additional duties as necessary.

Skills required for the role:

  • Previous experience in a role processing visas. It is essential that you have experience in handling a wide range of visas for a wide range of embassies – ability to demonstrate extensive experience in processing Chinese applications is essential
  • First hand experience of dealing with embassies, either in person, over the phone or over email.
  • Excellent verbal and written communication, active listening and questioning skills, an exceptional telephone manner and customer focus; empathetic with users
  • Experience in liaising with clients at varying levels
  • Aware of industry terminology but able to translate into understandable English.
  • Pro-active approach to work and problem solving with excellent decision making and judgement.
  • Foreign language skills and experience in using Amadeus GDS, would be an advantage but are not essential

If you’re interested in this Senior Visa Consultant opportunity and would like to know more, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert