Contract Manager - Luxembourg & The Netherlands

London, England
Up to £35000 per annum + Company Benefits
30 Apr 2019
28 May 2019
Mitchell Armstrong
Job function
Full Time
Contract Type
We are looking for individuals who are passionate about travel and motivated to join a growing organisation. Our office in the City of London offers a multicultural environment and employs people with a diverse range of experience. We bring incoming tourists across the globe to Europe and provide wholesale hotel accommodation and related online products.

About the Department:

The Contracts and Purchasing team are responsible for sourcing the European Hotel product for both its group and individual (FIT) leisure segments. This involves contracting and managing rates, availability and general terms and conditions with hotels. Additionally we are responsible for the contracting of local service arrangements in some destinations in Europe. We manage relationships with suppliers and provide support to other departments.

Job Purpose

We are currently seeking to recruit a Contract Manager within our Contracts and Purchasing Department to be based in our London office. The ideal candidate will be in charge of contracting hotels in the Northern Europe and be fully accountable for negotiating rates, terms and conditions with hotels.

Main Responsibilities

⦁Target number of new hotel products with consideration to expected volume and in line with company guidelines.
⦁Negotiate with suppliers/ regularly monitor to ensure we have the best rates.
⦁Negotiate special offers and exclusive deals with all hotels throughout the year.
⦁Address and resolve any standard/ service level issues with suppliers.
⦁Investigate and resolve internal issues with operation/accounts colleagues.
⦁Closely monitor the room production and work with all the relevant parties to stimulate growth of bookings, room nights and revenue
⦁Comprehensive understanding of the internal systems and processes in order to contract more efficiently and effectively.
⦁Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients.
⦁Conduct required number of business trips (around 8 weeks) to improve relations with suppliers and negotiate best in market rates in line with business requirements.

Skills and Experience:

Relevant Skills/Characteristics;

⦁Excellent communication and interpersonal skills
⦁Self-motivated and results driven individual
⦁Ability to work under pressure and meet tight deadlines
⦁Capable of working independently as well as part of a team
⦁Ambitious with the ability to think on your feet
⦁Ability to multitask and prioritise work effectively
⦁Ability to develop close working relationships with suppliers to achieve optimum results
⦁Ability to keep up with the market trends and adapt work towards it
⦁A valid driving licence


⦁Experience and working knowledge of hotel contracting in Northern Europe - French speaker is desirable.

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