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Customer Service & Admin Executive - Travel Industry

Employer
Travel Trade Recruitment
Location
Cheshire, England
Salary
£18000 - £19000 per annum + Plus additional benefits
Closing date
29 May 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Administration

Job Details

Hugely successful Travel Company in Cheshire is expanding due continued success, and are seeking to add to their customer service department, dealing with post-booking and admin queries , offering excellent customer service! If you have experience in the Travel Industry either in sales or customer service, this is an excellent chance to work in a varied and a rewarding role, with competitive salary and benefits! This role requires an individual who can work at a fast pace while maintaining excellent attention to detail and the ability to effectively deal with complaints and resolve customer queries.

JOB DESCRIPTION:
-Prioritise and action E-mails effectively
-Action daily booking queues
-Chase relevant suppliers for documentation/confirmation
-Check and update documentation for specialist bookings
-Effectively manage and resolve escalated problems
-Handle incoming calls from agents regarding documentation and admin queries
-Investigate booking anomalies and irregularities
-Ensure telephone enquiries are dealt with in a helpful and precise manner

EXPERIENCE REQUIRED:
Ideally you will have previous experience of working in a post-booking department of a travel company or come from a retail travel sales background.

THE PACKAGE:
You will be offered an excellent basic salary plus additional benefits and travel discounts. You will work 37.5 hour per week with varied shift patterns!

INTERESTED?
Please follow the instructions to apply and send your CV! For any questions, please contact Lisa on 0161 9236120 or Lisah@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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