Senior operations executive
- Employer
- DCV Specialist Recruitment
- Location
- Harrow, London (Greater)
- Salary
- £23,000 - £25,000
- Closing date
- 2 Jun 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Operations
Job Details
Role: Senior Operations Executive
Salary: £23,000 - £25,000 Dependant on experience
Location: Harrow
We are one of the leading incoming tour operators specialising in Great Britain and Ireland. Our clients are based throughout Europe with the majority in German and French speaking countries. For our London based office, we are currently seeking a senior operations executive
Our Operations Department ensures our clients have the best possible holiday experience in Great Britain and Ireland. They are the main contact for our clients and suppliers from the point of booking, until the tour’s completion.
Responsibilities include:
·Preparation of the tours: generating the bookings in our reservation system Tourplan and requesting the services to our suppliers
·Leading a small team (motivating, coaching, managing performance)
·Checking itineraries (feasibility & conformity with clients’ publication)
·Booking and planning all services according to the itinerary
·Dealing with additional client wishes
·Distributing all necessary information to all partners so that tours run smoothly from start to finish
·Issuing the correct documentation (e.g. invoices, vouchers, travel documents) on time
·Providing 24-hour emergency assistance
Required skills and experience:
·2 years’ work experience in Group Tourism (ideally Inbound)
·A passion for our destinations Great Britain and Ireland
·First team leading experience
·A positive attitude and a good problem solver
·An accurate working style, with attention to detail
Language skills:
·Fluency in both written and spoken English; additional language skills (German, Dutch, French) are an advantage
·Proficiency in Microsoft Office Packages (Outlook, Word, Excel)
If you feel this role could be suitable for you, please send your CV via the job board or call 0203 580 4401
Company
DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.
Our many areas of expertise within Travel include:
Specialist Tailor-made Consultants
Business Travel Consultants
Sales Consultants
Administration & Operations Consultant
Ticketing Consultants
Product Managers
Commercial Managers
Marketing Managers
Account Managers
Business Development Managers
Finance Controllers
To name just a few of the travel backgrounds within the Travel Industry we deal with
Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.
DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.
DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.
Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:
- Our Database
- Traditional client specific Head Hunting
- Niche Job boards
- Social networking
- Travel Industry specific publications
- Referrals
The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.
Contact us
DCV TECHNOLOGIES LIMITED
Biz Space
575-599 Maxted Road
Hemel Hempstead
HP2 7DX
Telephone number : 01442 270 711
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