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Travel Tour Planner

Employer
DCV Specialist Recruitment
Location
Hertford, Hertfordshire
Salary
£18,585 OTE £21K
Closing date
3 Jun 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

Job Purpose

  • To provide successful and profitable planning and operation of all elements of clients’ tours throughout the confirmed booking process.
  • Responsible of the day to day planning of all elements of a tour
  • Provide exceptional customer service throughout the booking process
  • Use effective communication skills to build rapport with clients and exceed their expectations
  • Ensure accurate, customer friendly documentation is sent to clients and suppliers in a timely manner
  • Understand the needs of customers and work to simplify the tour booking process wherever possible
  • Maintain a good, up to date knowledge of key visits and optional extras for each destination to add value and margin wherever possible
  • Maximise the retention of clients through excellent customer service and product delivery
  • Minimise the impact of issues and implement improvements to ensure they are avoided wherever possible
  • Ensure the timely collection of due payments to maximise cash flow

 

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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