Reservations Agent, Edinburgh

Edinburgh, Scotland
£16805 - £20000 per annum
09 May 2019
06 Jun 2019
Christine Wilkins
Job function
Full Time
Contract Type
Do you have travel industry experience and looking for a new challenge, within a busy, successful tour operator? Specialist Travel Consultant required for this successful tour operator in Edinburgh. The key role here is to sell tailor-made, Worldwide City Breaks to clients, whilst delivering the highest standard of service & customer care.

- Remain committed to providing the highest standard of customer service, whilst selling Worldwide City Break's to clients, perfectly matching their needs.
- Sell to direct clients and travel agents, via telephone and email with enquiries generated via this company's various marketing activities.
- Use your travel industry and destination / product knowledge to suggest appropriate tailor-made travel.
- Make firm booking, taking payments, always in a friendly & efficient manner.
- Use GDS and an in-house reservations system, daily (training can be provided if needs be).

The successful candidate will be suitably experienced, using their travel industry skills and destination / product knowledge, daily. It is an advantage to have experience in selling Worldwide destinations, city breaks and an advantage to have Galileo knowledge - training can be provided though.
This company pride themselves on the reputation they hold and the enthusiasm of their bright, committed team so an individual who would feel they fit this environment would be perfect. It is important to possess and use the highest standard of customer service, to have a strong telephone manner, strong communication skills and to have the ability to put the customer first. Commitment and enthusiasm are key attributes for this role & business.

There is a competitive basic salary on offer here, with commission / bonus is addition. The key hours are Monday - Friday with Saturday's worked on a fair, rota basis, averaging at 39.5 hours per week. This company truly are a lovely, friendly and successful business so this is an excellent personal & professional progression opportunity for you.

If you're keen to be considered for this excellent role, please send your CV to or call Christine on 0141 248 5222.

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