Travel Operations Consultant (Sales Support)
Our client is a well-established, dynamic and leading tour operator that offer various luxury holidays throughout Europe, Asia, Africa, the Caribbean, USA, Canada, Middle East & the Pacific. Due to success and expansion, they are now seeking an experienced Travel Operations Consultant to join their friendly team.
This opportunity is ideal for a travel professional with sales support, operations, customer service or administration experience, seeking something a little different in which you will be rewarded for your hard work.
This exciting role entails a wide range of tasks in which no day will be the same, this includes:
- Dealing with a range of enquiries by phone and email
- Making changes to existing bookings to include adding bags, name changes, change of accommodation, special requests using Amadeus CRS
- confirming options, adding API’S to bookings, meal requests, adding special assistance, special requests, chasing invoices, tickets, refund requests.
- Managing cancellations and booking charges
- Supporting the reservations team with queries
- Maintaining high levels of customer service
- Dispatching travel documentation
- Producing invoices for bookings.
- Strong working knowledge of CRS
- Similar experience within the travel industry within a travel agent, tour operator or airline
- Attention to detail
- Excellent communication skills, both written and verbal
- To be conversant with airlines, air routings and classes available
- Travel Perks
- Career Progression
- Lucrative salary
- Birthday off
- Sociable working hours
- Opportunity to work for a leading and forward thinking tour operator within a friendly team in high spec offices in which you will be rewarded for your hard work
- Plus many more perks.
Give your career a boost and apply today! Please note only suitable travel candidates with experience with operations experience will be considered for this post.
To apply click APPLY NOW
Apply for Travel Operations Consultant (Sales Support)
Already uploaded your CV? Sign in to apply instantly