Travel Operations Consultant (Sales Support)
- Employer
- Platinum Travel Recruitment
- Location
- Birmingham, West Midlands, Solihull, Yardley, Wolverhampton, Redditch
- Salary
- £23k-£26k + benefits (DOE, NEG)
- Closing date
- 13 Jun 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Administration
Job Details
Our client is a well-established, dynamic and leading tour operator that offer various luxury holidays throughout Europe, Asia, Africa, the Caribbean, USA, Canada, Middle East & the Pacific. Due to success and expansion, they are now seeking an experienced Travel Operations Consultant to join their friendly team.
This opportunity is ideal for a travel professional with sales support, operations, customer service or administration experience, seeking something a little different in which you will be rewarded for your hard work.
This exciting role entails a wide range of tasks in which no day will be the same, this includes:
- Dealing with a range of enquiries by phone and email
- Making changes to existing bookings to include adding bags, name changes, change of accommodation, special requests using Amadeus CRS
- confirming options, adding API’S to bookings, meal requests, adding special assistance, special requests, chasing invoices, tickets, refund requests.
- Managing cancellations and booking charges
- Supporting the reservations team with queries
- Maintaining high levels of customer service
- Dispatching travel documentation
- Producing invoices for bookings.
Person specification:
- Strong working knowledge of CRS
- Similar experience within the travel industry within a travel agent, tour operator or airline
- Attention to detail
- Excellent communication skills, both written and verbal
- To be conversant with airlines, air routings and classes available
Benefits
- Travel Perks
- Career Progression
- Lucrative salary
- Birthday off
- Pension
- Sociable working hours
- Opportunity to work for a leading and forward thinking tour operator within a friendly team in high spec offices in which you will be rewarded for your hard work
- Plus many more perks.
Give your career a boost and apply today! Please note only suitable travel candidates with experience with operations experience will be considered for this post.
To apply click APPLY NOW
www.platinumtravelrecruitment.co.uk
Company
Our Story – Travel Recruitment Specialists
Platinum Travel Recruitment have become recognised specialists within the travel industry for many years. Our consultants possess a profound depth of knowledge of the travel industry having worked within travel, with an array of contacts throughout the UK and beyond.
This is just one of the factors that allows us to provide a superior recruitment service. We ensure that our clients have access to the cream of the crop within the travel industry and candidates can enjoy exciting career-enhancing opportunities. The services that we provide to our clients and candidates show that we are not just recruiters; we are HR professionals, career advisors and experts in the travel industry.
Having two offices strategically placed in the Midlands and Surrey, close to London, this enables us to service a large geographical area and provide that face to face contact for both clients and job seekers.
Strategic in our thinking with a responsive approach to future needs, we think far beyond the conventional recruitment process by conducting a thorough analysis of both our candidates and clients.
Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.
Why use Platinum Travel Recruitment?
Employers
Ability to supply professional pre-scanned travel candidates screened from consultants with years of experience in the travel industry.
Quality applicants rather then quantity.
We appreciate locating the right candidate can be a challenge. We save you time and money on locating candidates by short listing, database searching, head hunting and advertising the vacancies at no cost.
With our strong marketing prescience we are able to target the best applicants right from the outset.
Interviews are only organised for applicants clients wish to see free of charge. Once the candidate is placed a competitive fee will be charged with free trial periods for candidates starting with your organisation.
Many clients use us on an exclusive basis as we listen to requirements and offer the highest level of customer satisfaction whilst understanding your business needs.
If you are looking to expand your company or need recruitment advice feel free to call us on 0208 942 4103
Candidates
Assistance with the interview and application process
Our experienced and qualified consultants will listen to your requirements in locating the right role and progress your career
Able to provide free career advice on your next move
We have a range of roles including Reservations, Business Travel, Marketing, Product, Management plus more many more exciting opportunities to enhance your career.
Our service is free and kept strictly confidential.
Utilise your experience and achieve your goal – send us your CV today
- Website
- http://www.platinumtravelrecruitment.co.uk/
- Telephone
- 07715365415
- Location
-
Coombe Croft, Howell Hill Grove
Epsom
Surrey
KT17 3ER
GB
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