Hotel Negotiator

TMS Talent
£20k - 24k per year
14 May 2019
11 Jun 2019
Perry Gray
Job function
Customer Service
Full Time
Contract Type

Hotel Negotiator

DEPARTMENT: Hotel reservations and contracting Department

A fantastic opportunity has arisen for a proactive, problem solver who works well under pressure in a very dynamic environment. The ability to communicate at all levels in a multi-cultural environment is vital and experience within the Hospitality / Travel industry is preferred.

Key Duties:

- Receiving hotel requests on from our sales departments

- Contacting suppliers according to the sales requirements either by e-mail, fax or telephone to make a reservation

- Negotiating the best possible rates and conditions as well as signing the contracts.

- Dealing with amendments and cancellations.

- Dealing with inbound telephone, fax and email enquirers and liaising with Sales, Operations and Accounts departments

- Maintaining good relationships with existing suppliers

- Researching suppliers including the utilization of non-contracted suppliers wherever appropriate

- Develop short term action plans.

- Create and maintain positive, professional working environments in all hotels.

- Make sales calls to our top ten accounts at least once each year and targeted accounts at each hotel quarterly.

About you:

- Multi-lingual (English and another European language)

- Strong communication, negotiation and client relationship management skills

- Good team player

- Stamina and persistence

- Ability to anticipate and solve problems - especially at the last minute

- Ability to work under pressure and to tight deadlines

- Ability to organise and plan effectively and to prioritize tasks in order to manage multiple activities and meet deadlines

- A ‘can-do’ approach

To apply for this role, please contact Perry Gray

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