Skip to main content

This job has expired

Trip Coordinator - Hampshire

Employer
Travel Trade Recruitment
Location
Eastleigh, Hampshire, England
Salary
£20000 - £23000 per annum + Great company benefits!
Closing date
12 Jun 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

My client is a very successful niche travel company who specialise in meaningful travel, this includes group volunteering experiences overseas. In this role you will be effectively managing a portfolio of group volunteer trips through providing an outstanding level of customer service and developing and maintaining excellent working relationships with group leaders. You will be assisting the Volunteer Programmes Manager and Director with all organisational processes associated with recruiting and managing group trips whilst also establishing the company's reputation as an outstanding travel provider by ensuring that our trips run efficiently, in liaison with colleagues.

MAIN AREAS OF RESPONSIBILITY
*Co-ordination of a portfolio of group volunteer trips, from the point of booking to their return to the UK.
*Managing all trips through effective use of the company's CRM system, scheduling tasks and emails as appropriate, allocating accommodation and volunteer work, and ensuring all trip details are correct and up to date.
*Building strong professional relationships with group leaders and maintaining clear lines of communication at all times.
*Liaising with our airline partners to make group flight bookings within set budgets.
*Liaising with our in-country staff to ensure arrangements are confirmed prior to a group's travel date.
*Travelling to meet with groups and deliver pre-departure meetings, staying overnight when required.
*Preparing and circulating all necessary documentation ahead of travel.
*Providing pre-departure information, travel itineraries, visa application support and fundraising support to volunteers.
*Responding effectively to enquiries from booked volunteers and actively promoting the online support system.
*Providing pre-launch support to the Volunteer Programmes Manager and Director, including the creation of trip proposals and launch handouts using InDesign.
*Travelling to Ghana, Kenya and Zanzibar, when required, to aid with the co-ordination of group trips.
EXPERIENCE:
ESSENTIAL REQUIREMENTS:
*Highly organised with experience of planning and coordinating group activities.
*Delivery of outstanding customer service and care.
*Excellent attention to detail, whilst maintaining an overview of the broader goals.
*Ability to build and maintain strong professional relationships with a range of individuals from different organisations (schools/colleges, charity groups, flight providers etc).
*Friendly and approachable manner.
*Proactive team player who can quickly adapt to change.
*Strong communication and interpersonal skills, with experience of presenting to groups of people.
*Ability to multi-task, remaining calm under pressure.
*Highly efficient with the ability to manage time effectively to meet deadlines.
DESIRABLE:
*Experience working within the education, travel or international development sectors
*Experience managing volunteers
*Experience of volunteering internationally, preferably in Africa
THE PACKAGE:
The successful candidate can expect a salary in the region of £20000 - £23000 which is dependent on experience, there is also a company pension scheme, flexible working hours and potential opportunities to travel to overseas destinations.
INTERESTED?
If you would like to be considered for this very exciting new position please follow the link and click "apply" for more information please call Helen Cassin on 01293 850647

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert