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CUSTOMER DIRECTOR, INTERIM

Employer
Progressive Travel Recruitment
Location
Hemel Hempstead, Hertfordshire, England
Salary
£156000 - £168000 per annum + BONUS & TRAVEL BENEFITS
Closing date
28 May 2019

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Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Executive / Senior Management

Job Details

CUSTOMER DIRECTOR, INTERIM
TOUR OPERATOR, £180,000 PRO RATA
HEMEL HEMPSTEAD

THE JOB
On a 3 to 6 month interim basis, our client is looking to hire an experienced Customer Director to join their expanding team. As a Customer Director, your key focus will be on the customer, their experience and their journey. As a start-up model, you will have a blank canvas to devise, implement and deliver a first-class customer experience, working towards tight deadlines and meeting the business overall objective.

You will come with a travel industry background and proven experience of leading a travel business to deliver first class customer journey and experience. You will consider partners overseas that will fit within the business framework, considering the level of customer support depending on the market and predicting the demands and expectations of the customers to ensure all corners are covered prior to launch.

As the Customer Director, you will come with a start-up mentality, and the leadership skills to bring results. You may come with experience of working in a similar role for a Tour Operator or a Cruise company.


ABOUT THE COMPANY
An international travel business, that prides themselves on innovation, technology and offering their customer value for money.


WHAT EXPERIENCE DO I NEED?
*A senior leader with a travel industry background
*Strong influencing skills previously working at Board level
*Proven experience of successfully implementing a customer-focused strategy
*An inspirational leader
*Flexible working approach, with the ability to work under pressure and to tight deadlines

WHAT'S IN IT FOR ME?
A pro rata salary of circa £180,000 + 50% Bonus, share scheme, pension, travel benefits.

Lucy Hatcher is recruiting this Customer Director role in Hemel Hempstead. Click to apply.

*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

Company

Progressive Travel Recruitment is the leading travel recruitment agency worldwide. We pride ourselves on our ability to quickly and accurately match people with jobs. Because everyone at Progressive has worked in the travel and hospitality industries, we know the requirements and challenges of these sectors and our clients trust us to get it right first time. Our broad international experience allows us to fine-tune appointments at all levels from entry to managerial, all over the world, ensuring happy outcomes for both clients and candidates.

 

Contact us:

 

Worlds End Studios, 132-134 Lots Road, Chelsea, London, SW10 0RJ

 

Jactin House, 24 Hood Street, Manchester, M4 5AD. Telephone 0161 425 2168

 

Dower House, Port of Menteith, Scotland, FK8 3JZ. Telephone 01877 385 640

 

Office 508, 5th Floor, The Fairmont Dubai, Sheikh Zayed Road, Dubai, UAE. Telephone +971 4311 6659

 

19 Parliament Street, Cape Town, 8000, South Africa. Telephone +27 82 350 4367

 

G. Gaskara, 6th Floor, Lily Magu, Malé, 20128, Maldives. Telephone +96 777 6034                                                          

 

 

 

 

Company info
Website
Telephone
0203 490 4746
Location
Worlds End Studios
132-134 Lots Road
Chelsea
London
London
SW10 0RJ
GB

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