Private Travel Manager - Ultra-Luxury/VIPS's
Private Travel Manager - Ultra-Luxury/VIPS
£40,000 + Commission
My client is a high end tour operator who specialise in luxury worldwide holiday destinations in some of the finest resorts globally.
They operate a private members club focusing on their "ultra-luxury" clients.
Each Private Client Travel Manager is assigned their own members and will be required to maintain a close relationship with the client, understanding their needs and fulfilling all of their VIP travel requirements.
Candidates must have previous high end travel experience dealing with affluent clients providing bespoke travel plans.
Private Travel Manager Key Responsibilitie
Organise and host private dinners for prospective and current clients
Visiting clients at locations to suit the client, being prepared with travel ideas that will inspire and delight the client
To be responsible for the customer journey of every client throughout the whole sales process providing a consistent and excellent level of service
Ensure that any serious complaints are fully investigated in order that accurate responses are sent to the clients and a high level of customer care is achieved
Ensure all complaints are dealt with in line with ABTA time limitations
Identify any problem areas and liaise with the Product Managers or overseas offices as necessary to ensure issues are addressed
Help and prepare for and then attend client events and provide feedback and information on their requirements and future travel plans
Private Travel Manager Experience and Skills Required
Previous travel experience dealing with high end ultra-luxury clients is essential
Extensive high end worldwide product knowledge is essential
Experience in all aspects of creating bespoke travel experiences is essential
Sales focused with an emphasis on delivering high levels of customer service
Private Travel Manager Experience Salary and Benefits
Base salary of £40,000 + Commission
Monday to Friday
23 days Holidays
To apply for this Private Travel Manager role, please email your CV to firstname.lastname@example.org or contact me on 0207 812 3820 for additional information on the role and client.