Managing Director - Emirates Holidays
Emirates Holidays is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Extending the Emirates experience from the air to the ground, Emirates Holidays offers tailor-made dream holidays to over 100 destinations in all six continents in the airline’s network. Whether you are customer facing building exciting holiday experiences or behind the scenes really making things happen, our people and our customers are the heart of everything we do.
We have an exciting opportunity for a travel industry leader to join us as VP - Emirates Holidays Europe. You’ll lead and direct the European business of Emirates Holidays with a focus on both operations and market expansion plans. You’ll drive a high performing team to achieve ambitious growth targets and identify and realise market opportunities whilst delivering strong airline revenue growth and overall Emirates Holidays’ profitability.
If you’re passionate about travel, then you could find your perfect home with Emirates Holidays. Part of the Emirates group, and one of dnata’s Travel brands, Emirates Holidays is one of 13 UK brands and 40 global brands providing travel services across 55 countries to both businesses and consumers, constantly pushing the boundaries of what’s possible. We look for hard-working people, who are absolutely customer focused, who thrive on a challenge but want to have fun with equally driven colleagues. For ambitious individuals, there’s no better place to work.
You’ll have demonstrable leadership experience of a European Travel business and a core grounding in Commercial, Sales and Marketing gained within the B2C travel sector in Europe. You’ll be used to having P&L accountability, setting budgets, and monitoring financial performance. You’ll need a passion for the customer and understanding of the customer journey – how to improve it and improve friction points. You’ll possess an awareness and an interest in how technology is changing customers and business behaviour and the opportunity this creates. You’ll have a deep knowledge of the tour operating industry and a thorough understanding of the current and future issues affecting the industry and a desire to use this knowledge to grow and improve our business. We offer a competitive rewards package and the opportunity to join a thriving, expanding and exciting vibrant business.
Our UK & Northern European operation is based in Kingston-upon-Thames, just 5 minutes’ walk from Norbiton Station or 10-15 minutes from Kingston station offering good transport links from the Greater London area. This role will predominantly be based in Kingston however the successful applicant will be required to undertake international travel.