Home Working Travel Administrator
- Employer
- Travel Trade Recruitment
- Location
- Birmingham, West Midlands, England
- Salary
- £16000 - £17000 per annum + great company benefits
- Closing date
- 3 Jul 2019
View more
- Sector
- Travel Agency
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Administration
Job Details
This role will be home based, but will require a one day monthly visit to the office, You will report to the Administration Team Leader, to provide administration support to the direct business.
This will include the processing of customers travel documentation including confirmations and tickets. The role will be target driven and you will need to demonstrate your skills and knowledge of retail travel, delivering excellence in attention to detail and be able to communicate effectively. You will be provided with the essential equipment but will need to provide your own broadband to carry out daily duties.
A professional level of customer service is to be delivered at all times and post holders must deal with confidential and sensitive information. Occasionally situations may arise for the post holder to perform other duties or tasks that may be reasonably requested by the society.
Due to trading patterns, this role will require you to work 5 days over 7 including evenings and weekends.
You must have Tarsc experience.
Key Responsibilities
The post holder shall:
*Ensure a professional and positive image of the Society is portrayed at all times.
*Adhere to Society policies & procedures at all times.
*Provide administrative support for customer's documentation pre and post departure.
*Process adjustments to file in order for correct payments to be made to suppliers and homeworkers
*Problem solve in pressurised situations
*Resolve any emergency situations
*Trust - ensure all actions are fulfilled to the agreed timescales
*Achieve weekly targets of the department including SLA'S
*Develop and maintain excellent customer relationships
*Deliver high standards at all times with a personalised & individual approach to each client & homeworker
*Deal with confidential, sensitive information in an appropriate manner
*Produce a wide range of documentation- letters, emails, tickets and reports.
Experience and skills:
Able to work effectively within a team
Able to work on own initiative
PeopleExcellent written and verbal communication skills
Reliable and Honest
Self-motivated
Providing excellent customer service
Project a professional attitude
Accurate and attention to detail
Able to carry out a variety of duties and multi task
Able to prioritise and arrange work to meet deadlines
Able to work under own initiative
Flexibility with regard to working hours and patterns
Finance
Assisting with the management of costs
Package: salary £16,000 - £17,000 plus great company and travel benefits and a company pension.
Interested?
Please call Marie Heaven on 0121 450 9776. Or email your CV to Marie@traveltraderecruitment.co.uk
You can also apply via the link below.
Marie Heaven
Senior Account Manager
T. 0121 450 9776 F. 0161 237 3982
"I aim to provide a 10 out of 10 service to all my customers.
If I am not providing this, please advise me how I can improve."
TRAVEL TRADE JOBS: ONLINE… ON MOBILE… IN BRANCH
Registered Office: 150 Minories, London, EC3N 1LS | Registered In England, No. 4277919 | View Email Disclaimer
Please consider the environment before printing this e-mail
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert