London, England
06 Jun 2019
04 Jul 2019
Nicola Townsend
Job function
Full Time
Contract Type

Our client, a travel technology company in London is looking for a skilled Client Analyst to join their growing team. With a focus on the travel and retail sectors, our client's mission is to implement its bespoke platform into businesses, enabling their customers' access to better insights and to facilitate data-driven decisions.

In this interesting and varied role, you'll be managing the day to day customer engagement, working closely with the Account Managers to ensure the client base is fully supported. Providing a range support services, you'll assist clients via call and email, responding to and resolving system issues, carrying out data refreshes, client onboarding, scoping client requests for system builds and providing training sessions, along with facilitating advanced face to face workshops.

If you have a travel industry background along with proven experience in a similar client-facing analyst role, strong communication, project management and problem-solving abilities we would love to hear from you. Knowledge of Salesforce and Service Cloud, SQL (MySQL, ingres/vectorwise), R, Python, HTML, CSS, Javascript, as well as Data transformation/visualisation tools such as Excel, Knime, Omniscope would also be advantageous.

You'll be rewarded with a competitive salary along with excellent benefits such as career growth, quarterly company events, subsidised gym membership and monthly pizza Friday!

Nicola Townsend is recruiting this Client Analyst role in London. Click here to apply.

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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.