ONLINE SUPPORT SPECIALIST

Location
London, England
Salary
Market Rate
Posted
07 Jun 2019
Closes
05 Jul 2019
Ref
TNT348
Contact
Nicola Townsend
Job function
IT
Hours
Full Time
Contract Type
Permanent
ONLINE SUPPORT SPECIALIST
TRAVEL MANAGEMENT
LONDON

THE JOB
This is a superb opportunity for a London based, Online Support Specialist with strong Galileo/Sabre knowledge who is looking to move into an advanced online support position. In this interesting and varied role, you'll use your extensive TMC experience and booking tool knowledge to provide 1st and 2nd line support for the online booking tools. You will be responsible for areas such as user training, 3rd level supplier support, product testing, user maintenance and dissemination of new product releases.


ABOUT THE COMPANY
Our client is a thriving TMC based in the heart of London, who has an enviable reputation for impeccable service and superb travel technology, making them the go-to provider for business travellers.


WHAT EXPERIENCE DO I NEED?
*Proven TMC experience within a support role using Concur or Cytric
*Deep knowledge of GDS Galileo/Sabre and online booking tools such as
Evolvi/Trainline/Conferma/Hotelzon
*Strong analytical and problem-solving abilities
*Superb MS Office knowledge with an emphasis on Excel
*Excellent communication skills, both written and verbal


WHAT'S IN IT FOR ME?
In return, you'll receive an excellent salary and benefits package, along with the opportunity to work for a business where your contributions are recognised and rewarded.

Nicola Townsend is recruiting this Online Support Specialist role in London. Click to apply.



*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

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