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Ticketing Agent

Employer
DCV Specialist Recruitment
Location
London (Greater)
Salary
Up to £28,000
Closing date
7 Jul 2019

View more

Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing

Job Details

Specialising in discounted flights, holidays, tour packages, business travel, Honeymoon & wedding packages. As a result they have grown from a handful of airlines to having over 125 international airlines, enabling them to offer unbeatable worldwide air fares. The company has an exciting opportunity for a Ticketing Agent.

They are seeking an Amadeus or Worldspan ticketing agent for this leisure and business agency.

Ticketing Agent Key Responsibilities:
Manage and issue the airline reservation tickets of both the assigned Leisure & Business accounts within deadlines
Managing online bookings made through the website & maximise conversion.
Issue all variable fares, refunds and re-validations for tickets purchased as necessary
Arrange & issue EMD's for excessive baggage, seat reservations and similar situations
Processing automated ticket refunds (e.g. cancellations) through BSP or GDS.
Help resolve problems related to ticketing, wait lists, seat selection, special requirements, cancellations and upgrade quotes where necessary
Monitor queues and work alongside schedule changes. 
Investigating and responding to ADM's - Ensuring the follow up of any ADM's is carried out as required.
Support accounts in dealing with invoicing queries and discrepancies & liaise with airlines where necessary.
Managing and distributing special fares to the relevant internal departments
Out of call service in case of emergencies

Ticketing Agent Experience:
Proficiency in a GDS - Worldspan & Amadeus
Must have a minimum 12 months experience in Airlines Fares & Ticketing .
Understanding the main aspects of IATA ticketing rules
Excellent Communication Skills
Professional telephone manner
Strong PC skills

Salary is up to £28,000.

 

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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