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Product Manager (Cruise)

Employer
Travel Trade Recruitment
Location
Havering, London, England
Salary
Market Rate
Closing date
5 Jul 2019

View more

Sector
Cruise
Hours
Full Time
Contract Type
Permanent
Job function
Product

Job Details

Are you an experienced Shore Excursion Manager? Do you have excellent knowledge of the cruise industry focusing on contracting and product? Do you have strong commercial awareness and experience of dealing with shore excursion?

This leading specialist cruise company is looking to recruit an experienced Shore Excursion Manager to work shore based. The successful Shore Manager will be to contract and construct quality shore excursion programmes which consistently deliver high levels of passenger satisfaction and to maximise revenue and profit.

Job Description:
*To be the main point of contact and liaison with the appointed excursion team on each vessel.
*Once ship cruise planners are finalised, to advise Shore Excursion Executive to prepare pre-reg forms and on line cruise planners and to then check and authorise these prior to going live.
*To review shore excursion sales and waitlists regularly and advise the Shore Excursion Executive of action required.
*To check and finalise cruise planners including berths and shuttles prior to pre-cruise documentation dates.
*To maintain frequent communication with the Shorex Manager and Shore Excursion Agents during the course of each cruise and in the event of late minute alterations to the published itinerary or excursion programme, assist and agree shore excursion amendments where necessary,
*To check all End of Cruise documentation received is correct and follows processes in place.
*To liaise and advise Accounts of fully accounted and completed cruises.
*To review and reconcile incoming invoices from Shorex Agents.
*To review and revert on any post-cruise guest complaints or queries for the assigned ships.
*To monitor the working processes of the on board excursion teams and ensure they are followed.

Experience Required:
*Extensive experience within the cruise industry with experience working in a shore excursion management role.
*Extensive knowledge of worldwide cruise destinations and places of historical / cultural interest ashore.
*Good research skills with a strong commercial awareness.
*Excellent attention to detail.
*Time management skills with the ability to manage a heavy workload to tight deadlines.
*Excellent ability to communicate effectively throughout all levels within the organisation and with local suppliers.
*Excellent working knowledge of Microsoft Excel and other Microsoft Office programmes.

Package:
The successful candidate will receive a competitive basic salary DOE, plus other fantastic company benefits!

Interested??
If you are interested in this great role please follow the link to 'apply'.

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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