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Customer Services Executive

Employer
Meeting Point Youtravel Tourism LLC
Location
London (Central), London (Greater)
Salary
£21,000
Closing date
24 Jul 2019

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Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

The purpose of the role is to assist the department with incoming queries from travel agents, DMC’s and internal departments. This includes working in a multi-skilled position across three different areas of Operations (Pre- Travel, In Resort and Accommodation Changes). This role involves working on a shift basis that will include occasional weekend work. The working hours are 37.5 per week over 5 days.

Company

Youtravel.com is a leading accommodation-only supplier, offering travel agents and tour operators exclusive access to quality hotels and resorts around the world.

Part of the FTI Group, Youtravel.com offers some 8000 hotels across the globe with an ever-expanding portfolio. Current destinations include the popular Mediterranean holiday hot-spots of Spain, Greece,Turkey, Cyprus and the Canaries, further afield resorts available include Egypt, Morocco and Tunisia, and long-haul, destinations such as USA, Mexico and the Caribbean and the UAE.

Accommodation ranges from riads and villas, to three and four-star resort properties and luxury five-star hotels. Board options are available from self-catering to all-inclusive. Prices are checked daily to ensure competiveness and all properties meet strict levels of quality and service.

Working with Meeting Point International in 20 countries worldwide, Youtravel.com customers can be assured of a warm welcome in resort and will receive any assistance required to make their stay go smoothly.

Launched in 2006, Youtravel.com operates UK, Germany, Greece, Italy, Sweden, Ireland, Norway, Russia and France. Youtravel.com acts as principal for its customers and trade partners.

Company info
Website

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