Aftersales & Operations Executive
- Employer
- Travel Trade Recruitment
- Location
- Epping, Essex, England
- Salary
- Market Rate
- Closing date
- 22 Jul 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Operations
Job Details
Job Responsibilities:
*Confirming existing bookings including flights, Villa's and transfer bookings with suppliers and oversea agents
*Dealing with queries from customers via telephone and email
*Dealing with changes and cancellations to existing bookings
*Action back office amendments
*Dealing with queries from other departments
*Liaising with the in-resort team
*Sending out paperwork to customers
*Liaising to suppliers
*Obtaining customer information to complete bookings
*Assisting with customer feedback queries
Skills Required:
*Previous customer service experience within the travel industry
*Happy to get involved in a wide range of tasks
*A good long-haul geographical knowledge
*Experience in dealing with both customers and suppliers
*Excellent attention to detail and accuracy
*Able to work as part of a small team
*Ability to organise and prioritise work
*Work within strict time-lines and meet deadlines
*Willingness to support other team members
Hours of work:
40 hours per week,
* Monday - Friday 9am - 5.30pm
* Saturday 9am - 5pm (Working one Saturday in 4 with a day off in the week for the Saturdays worked)
Salary and package:
*Salary of £19,000 per annum,
*28 days paid holiday (including bank holidays) increasing to 33 days for long service
*Excellent Training
*Private Medical Insurance
*Workplace Pension
*Free Lunch
*Discounts for your own holidays
*Fam trips
*Incentives and Team nights out
Interested?
To apply for this position please click 'APPLY' or email regis@traveltraderecruitment.co.uk
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert