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Aftersales & Operations Executive

Employer
Travel Trade Recruitment
Location
Epping, Essex, England
Salary
Market Rate
Closing date
22 Jul 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client are a long haul specialist tour operator based on the boarders of East London and Essex needs an Aftersales and Operations Executive with strong Customer Service experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a Customer Service or a Sales Support role. If you are looking for a new challenge and to further career with an established travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!

Job Responsibilities:
*Confirming existing bookings including flights, Villa's and transfer bookings with suppliers and oversea agents
*Dealing with queries from customers via telephone and email
*Dealing with changes and cancellations to existing bookings
*Action back office amendments
*Dealing with queries from other departments
*Liaising with the in-resort team
*Sending out paperwork to customers
*Liaising to suppliers
*Obtaining customer information to complete bookings
*Assisting with customer feedback queries

Skills Required:
*Previous customer service experience within the travel industry
*Happy to get involved in a wide range of tasks
*A good long-haul geographical knowledge
*Experience in dealing with both customers and suppliers
*Excellent attention to detail and accuracy
*Able to work as part of a small team
*Ability to organise and prioritise work
*Work within strict time-lines and meet deadlines
*Willingness to support other team members

Hours of work:

40 hours per week,
* Monday - Friday 9am - 5.30pm
* Saturday 9am - 5pm (Working one Saturday in 4 with a day off in the week for the Saturdays worked)

Salary and package:
*Salary of £19,000 per annum,
*28 days paid holiday (including bank holidays) increasing to 33 days for long service
*Excellent Training
*Private Medical Insurance
*Workplace Pension
*Free Lunch
*Discounts for your own holidays
*Fam trips
*Incentives and Team nights out


Interested?

To apply for this position please click 'APPLY' or email regis@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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