Senior Business travel consultant
Business travel consultant -Required for this multinational business travel company with an office close to the airport in Amsterdam. They are ideally looking for an experienced business travel consultant with strong GDS knowledge but may consider a leisure consultant who is trained on a GDS. They will pay up to €35,000 + benefits for this Monday to Friday role
Business travel consultants duties
-Assist clients with their travel enquiries both over the phone and via email, including (but not limited to) booking flights, hotels, rail, car-hire, airport parking and advising on travel visas requirements.
-Convert general enquiries into actual bookings utilising all the tools and technology available.
-Take ownership of travel requests enquiries received in writing or over the telephone
-Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner.
-Ensure the highest level of customer service is offered to internal and external customers at all times
Business travel consultants skills required
-Must be fluent in Dutch
-The client use a variety of travel systems so previous experience working as a Travel Consultant either in Business Travel, or leisure travel would be highly desirable
-GDS experience is desirable but not essential
-Working knowledge of airline, rail fares and ticketing is desirable but not essential
-The ability to think logically and consider all relevant aspects
-The ability to work under pressure, in a fast paced environment
-Proven customer service experience, working with calls and emails
-Computer literate with experience of email and web based programs
-Excellent communication skills both verbal and written
If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT53296 or send your cv to firstname.lastname@example.org
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk