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Reservations Executive, Tripsmiths

Employer
Tripsmiths
Location
London (Central), London (Greater)
Salary
c.24k per annum; OTE £35k per annum inclusive of incentives
Closing date
1 Aug 2019

View more

Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent, Contract
Job function
Sales

Job Details

Role: Reservations Executive
 

Tripsmiths is looking for an experienced reservations executive to join its fast-growing team

Tripsmiths is a fast-growing, entrepreneurial travel and media company based in south-west London. We partner with some of the world’s best media brands and affinity groups to provide exclusive travel programs for their readers and members. After a period of rapid growth, we are recruiting for the role of reservations executive to join our sales team.

Joining a small team requires a strong work ethic. You will take pride in your work and be genuinely keen to provide an excellent service and customer satisfaction. The reservations team plays a key role in delivering Tripsmiths’ wider growth plans and, accordingly, there is opportunity for career advancement for employees who demonstrate excellence.

  • Base working hours: 37.5 hours/ week covering Monday – Saturday (flexible Saturday rota). There will be times when you may be required to work additional hours and so a flexible attitude is vital.
  • You will be working mainly from our London office but will also be required to participate in product training and familiarisation abroad.

Job requirements

  • Build a great rapport with customers, before, during and after the sales process.
  • Pursue and drive revenue growth in line with the business’s aims.
  • Provide efficient administrative tasks.
  • Keep up-to-date with the company's products, campaigns and services.
  • Attend educational overseas trips and provide feedback to colleagues.
  • Provide an outstanding level of customer service.

Ideal candidate

  • 2 years’ experience in a cruise/ tour operator with proven sales and customer care skills.
  • Strong administration skills.
  • Customer obsessed.
  • Entrepreneurial, dedicated, results driven.
  • Independent, self-starter, flexible.

Remuneration

  • 25 days annual holiday.
  • Basic salary: 24k/ annum; approx. OTE £35k/ annum inclusive of incentives.

For the right candidate we are happy to consider permanent and contract options

www.tripsmiths.com

Company

The pioneering travel and media company that partners with the world's leading tour operators and media brands to deliver unique content and exclusive travel experiences.

Company info
Telephone
07500813824
Location
10 Peterborough Mews
London
London
SW6 3BL
GB

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