Operations Manager
- Employer
- C&M Travel Recruitment Ltd
- Location
- London, England
- Salary
- Up to £35000.00 per annum
- Closing date
- 2 Aug 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
Senior Operations Manager required by an Adventure Tour Operator - 35K
Senior Operations Manager Responsibilities:
- Responsibility for overall operations of proportion of the companies group tours
- Negotiation of contracted prices with ground handlers
- Liaison with ground handlers regarding allocations, room requirements and any other services needed
- Ensure the compliance of safety & quality standards, and oversee Health & Safety systems, Crisis Management and Risk Assessments
- Assist with allocation of Tour Leader Allocations, plus their contracts and training
- Assisting Head of Ops with departmental issues
- Create client documentation including tour itineraries, predeparture info docs and web copy.
- Book flights for Tour Leaders
- Prep of tour paperwork for tour leaders
- Brief & Debrief tour leaders
- Keep Sales team and clients abreast of any any tour changes
- Rotation of the 24-hour emergency phone (ave. 2 in 8 weeks)
- Assist at trade shows
- Manage operational and crisis issues whilst tours are out on the road.
Senior Operations Manager Experience required:
- Experience both in Operations for a Tour Operator and prior experience on-the-ground as a Tour Leader
- Complex understanding of adventure travel
Senior Operations Manager Additional Info:
- 35K per year
- 22 Holiday days per year
- Generous benefit package
If you are interested in this Senior Operations Manager position please send your CV to mark@candm.co.uk or call Mark on 02073971272
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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