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Operations Manager

Employer
MBM Travel Executives
Location
London (Greater)
Salary
£38k - 42k per year
Closing date
15 Aug 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

Travel Team Operations Manager

Our luxury travel client is seeking a Travel Team Operations Manager to become the senior member of busy travel department. The role will be responsible for evaluating office operations and systems, company procedures and resources team to maximise efficiency. The manager will lead the team, monitor its progress whilst providing support to overcome any challenges that may arise. The successful candidate will be comfortable holding weekly meetings, setting agenda and delivering on all required aspects and in turn reporting to company directors.

Operations Manager Duties include:

- Manage the daily work output of the travel team

- Appraise and monitor team progress providing full support and guidance throughout

- Monitoring client invoices and ensuring 100% accuracy

- Manage revenue reports

- Electronic filing of documentation

- Preparation of materials for accounts department

- Handling online transactions (Cardsave/Worldpay AmEx)

- Payment tracking via online merchants

- Check hotel payments through likes of TACS/Onyx

- Proof read travel team itineraries to ensure complete accuracy in spelling and grammar

- Ensure itinerary presentation is representative of their style

- Ability to prepare invoices/ T&C's for client renewal

Operations Manager Key Requirements

- Experience using CRM systems (Salesforce/Aero) as you will be required to manage and monitor

- Exceptional English skills(Written and verbal)

- Highly organised and exceptional attention to detail

- Computer literate (Word, Excel, outlook etc)

- Ability to prepare and deliver presentations - Strong commercially/financially monitoring profit margins

- Experience within luxury sector and working with HNWI clientele.

If you are a Flexible, enthusiastic, driven, client focused and a highly capable decision please apply with your CV to richard@mbmtravelexecutives.co.uk

Company

MBM Travel Executives LTD is a boutique recruitment agency specialising in executive search and contingency assignments for the travel and leisure industry. Dynamic, professional and discreet, we combine active listening, creative thinking and unrivalled travel industry connections to identify exceptional travel talent and make inspired placements. A wealth of experience and A-list travel contacts mean that we are perfectly placed to recruit executive jobs in travel and more senior travel roles. We operate with stealth across the spectrum from middle and senior management right through to board level. We provide cost effective recruitment solutions in every sector of the travel, leisure and associated industries, including cruise, tour operators, call centres, airline, digital, media, online, gaming. We bring a new way of looking at the same old challenges. A more flexible and honest approach to client and candidate relationships. And a commitment to going the extra mile, no matter how demanding the journey. Take us with you and discover the difference for yourself.

Company info
Telephone
02035877087
Location
Unit One, Ground floor
Canonbury Business Centre
190a New North Road
Islington
London
N17BJ
GB

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