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Head of Operations

Employer
Gail Kenny Executive Recruitment
Location
London
Salary
£Excellent
Closing date
19 Aug 2019

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Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

Working exclusively with my client, a market leader in overseas festivals is looking to appoint a Head of Operations. In this pivotal role you will ensure the smooth running of all booking operations as well as overseeing the in-resort delivery of holidays. You will champion best in class customer service to maintain high ratings and high customer retention as the business moves to the next level. You will continuously look to evolve and improve processes to allow capacity to scale as required to support business growth and seasonal volume trends. You will have a minimum of 5 years operations experience. Team management experience. Travel or festival lover would be advantageous.

Company

‘Gail Kenny Executive Recruitment is regarded as the market leader when it comes to connecting the best travel talent with fantastic travel brands. We've been delivering talent for over a decade and consider ourselves pretty unique; you will discover this when you work with us.

Not only do we have an unparalleled reach within the travel industry, we are also obsessed when it comes to high service standards.

In addition we have a reputation for having the best understanding of the digital landscape, for sourcing great candidates and great jobs in ecommerce and digital marketing.’

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