Luxury Travel Concierge (Europe)

London, England
Market Rate
19 Jul 2019
16 Aug 2019
Regis Banza
Job function
Full Time
Contract Type
Are you an experienced Travel professional with knowledge and a passion for long haul travel? My client, a luxury tour operator based in The City of London needs a Luxury Travel Concierge Executive with strong travel administration experience and a keen eye for detail to join their team, due to growth of the business. This is a great move for someone who is already working within the travel industry with previous experience in a similar operations / back office / admin or sales support role. If you are looking for a new challenge and to further your operational and administration experience within a fast growing luxury travel company and be rewarded with a competitive salary, benefits and great working hours, please apply now!

Job Responsibilities:

*Assisting the Travel Designers with client requests and administrating post-sales enquires.
*Providing professional and knowledgeable information on services such as additional tours, restaurant reservations/recommendations and any additional special travel requests that clients may have.
*Updating client documentation for upcoming trips and preparing all the necessary documents for the Travel Designers.
*Chasing details such as passport information, flight details, contact details, travel pack photo, record data in bespoke booking system and sharing this information with DMC's.
*Checking flight changes for impacts on itineraries and seeking solutions.
*Sharing responsibility to man the emergency phone to help the clients in case of any issues when traveling.
*Chase for and take a second or balance payments.
*Sourcing exciting new events and taking care of all the little details that make the trip special.

Skills Required:

*3+ years' experience within the travel
*Excellent numeracy and writing skills and attention to detail
*Excellent communication and time management skills
*Fantastic English language skills, both written and by phone
*Able to work flexible hours
*Flexibility to take on a variety of tasks and willingness to roll sleeves up and support colleagues

Hours of work:

Monday to Friday 10.00 am to 6pm


The successful candidate can expect a competitive basic salary of £25k - £28k DOE, an opportunity for personal and professional development, plus other fantastic company benefits.


To apply for this position please click 'APPLY' or email

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