Business Support Executive

Location
Chester, Cheshire, England
Salary
£18500 - £19000 per annum
Posted
23 Jul 2019
Closes
20 Aug 2019
Ref
22277
Contact
Meg Bramley
Job function
Administration
Hours
Full Time
Contract Type
Permanent
Are you ready to put sales behind you and move into a fresh Business Support role? We are seeking a new Business Support Executive to join a leading travel company within their busy Chester office! The main purpose of the role is to support members and clients by building professional relationships with suppliers, deliver company strategy and ultimately achieve business targets!

JOB DESCRIPTION:
_Answer queries via telephone, email, intranet and other medium from members, customers and Suppliers/Supplier partners direct regarding offers/product information, front and back office support and any general queries.
_Assist with building and maintaining member relationships and supplier partner with Head Office.
_Support customers with their booking from a member who is no longer with the group.
_Effective communication of product information and processes to The Global Travel Group via the intranet system, to promote our strategic partners and keep our members informed of up to date processes.
_To provide Administration support to the Commercial Manager, Director of Commercial and MD.
_Retrieve/run reports, collate information and present in the required format when requested.
_Liaise directly with operators/internal support functions when required to resolve queries and sit in meetings as and when required.
_Support the Commercial Manager to arrange the Annual Conference including all areas of the event from Table plans to speed dating schedules and annual training days along with familiarisation trip opportunities, on occasions attending or carrying out events.
_Co-ordinate and assist in a variety of administrative tasks to collect financial data to invoice and pay monies.
_Support reception duties as necessary to cover lunch and annual leave periods.

EXPERIENCE REQUIRED:
_Good level of numeracy and computer literacy.
_Working previously within a travel profession is preferred but not essential
_Customer service either face to face or over the phone
_High attention to detail.
_Use of intermediate excel skills
_Confident verbal communication
_Highly organized, accurate and able to prioritize work to tight deadlines.
_Ability to demonstrate initiative and work autonomously.

THE PACKAGE:
A competitive basic salary with additional company benefits. This is an excellent company to progress your career with long term, as they are both established and expanding.

INTERESTED?
If you are ready to wave goodbye to sales, please contact meg@traveltraderecruitment.co.uk or contact 0161 923 6120 for more info!

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