Customer Operations Executive

Location
South West London, London, England
Salary
Up to £17500 per annum
Posted
31 Jul 2019
Closes
28 Aug 2019
Ref
53550
Contact
Joel Marsh
Job function
Customer Service
Hours
Full Time
Contract Type
Contract

Customer Operations Executive: Salary £17.5k
We are seeking people who have a passion for skiing or boarding with excellent phone manner. It's a fun and vibrant company offering a fantastic incentive package and educational trips! It's a 7-month contract and they are offering a £17.5k salary.

Considerations
A normal week consists of 5 days and can include Saturday or Sundays.
During peak months (January and February), the role may involve working 6-day weeks with a day abck in lieu. Lieu days are to be aranged in agreement with your line manager.
Shifts will be on a rota basis after novmeber and spread between 8.30 and 19.30.
There will also be oppertuniteis to have nights away from home for promotional events or educationals.

Customer Operations Executive duties:
Conducting booking checks to ensure that all bookings are correct in a timely manner

Dispatch client documentation in an accurate and timely manner

Service customers amendments, cancelations and pre departure enquiries

Develop and distribute additional pre departure information to add value to the customers holiday experience.

Customer Operations Executive skills required:
A fantastic telephone manner
High levels of customer service
Positive attitude
An interest in skiing and snowboarding
A reasonable working knowledge of ski resorts
Basic knowledge of Microsoft Word/Excel/Outlook programs.
Team player
Attention to detail

If you are keen to be considered, please apply online or email your CV to joel@candm.co.uk. Call Joel on 0207 397 1286 if you have any questions.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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