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Junior Roadshow Coordinator

Employer
Travel Trade Recruitment
Location
South East London, London, England
Salary
£22000 - £26000 per annum
Closing date
30 Aug 2019

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

Have you worked in a Customer Service environment? Do you have great UK Geographical knowledge and looking for your next exciting opportunity?

A well-known and trusted Executive Chauffeur service based in South East London are looking for a Roadshow Co-ordinator to join their friendly team.

Job purpose

To book, arrange, manage and quality assure the provision of premium chauffeur drive services for business and pleasure on behalf of EMEA based clients through their global network of third-party affiliates.

Main duties

*To book transfer, itinerary based and as directed chauffeur drive services, thoroughly checking and validating the completeness and accuracy of client instructions and updates, and raising any discrepancies with the booker at the earliest opportunity.
*To arrange the supply of the booked service through our global network of third-party affiliates, ensuring that the proposed vehicle and driver are legally compliant and meet our exacting standards, and that a rate is agreed in advance for any non-tariff services.
*To actively manage the chauffeur drive service once it goes live, liaising between booker, passenger, driver and dispatch as required to ensure smooth service execution and effective management of delays, changes, special requests and any other issues that may arise.
*To process cancellations and no-shows in accordance with our operating polices & procedures, where applicable informing the client of any charges that will be incurred.
*To ensure end-to-end customer satisfaction by responding to or acting on other phone calls, emails and web enquiries from existing and new clients in a timely manner.

Experience
*Geographical knowledge is a bonus as we are a worldwide company, but London knowledge will be good
*Experience in a customer service role
*Understanding of conference/ events and roadshows is preferable, as this is what the role consists
*Good written and oral communication
*Good with learning new systems (our role is computer based).
*Team player

Working Hours:
Average of 38 hours per week on a rotating pattern of 8 hour morning, swing and night shifts to provide 24-hour coverage 365 days a year, plus occasional evening client events.


Salary:

A salary of £22,000 plus is offer, dependant on experience.

INTERESTED?

To apply for the position of Roadshow Coordinator Click 'apply' to submit your CV
This role is being managed by Joe@traveltraderecruitment.co.uk / Tel: 0203 887 9444
Please note that only candidates who meet the shortlisted requirements will be contacted

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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