Call Centre Trainer

Chester, Cheshire, England
£24000.00 - £25000.00 per annum + excellent company benefits
20 Aug 2019
17 Sep 2019
Sunny Kersyte
Job function
HR & Training
Full Time
Contract Type

Operations Trainer required for a very well established independent travel company in Chester - Offering a basic salary of up to £25,000 plus excellent company benefits - This is a great opportunity for an individual that is looking to work for an exciting, dynamic and growing business. This opportunity would suit individuals from a strong background as a Travel Trainer/ Learning and Development specialist / travel manager / retail travel supervisor OR individuals that have worked within a trainer/ coach or L&D position in a Call Centre / Contact Centre environment.

The role of Travel Call centre Trainer involves:-

  • Designing, Delivering and implementing unique training programme across operational areas of the business;
  • Using various training methods to engage, motivate staff members and reach training objective;
  • Develop and monitor staff progression and development plans;
  • Deliver classroom training and ongoing coaching to new staff members;

To apply for the Learning and Development /Trainer role you will have:-

  • Experience of coaching & developing others
  • Experience of working with an LMS and E-learning system
  • Proven track record of meeting objectives
  • Self-motivated with the ability to work on own initiative and prioritise own workload
  • Successful track record of delivering a wide range of training, including technical, system and soft skills
  • Development of structured and effective evaluation of group training

If so, for more information and to apply for this unique role please send your updated CV to or apply below. Alternatively, please call Sunny on 0161 238 4494.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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