Senior Aftersales Agent

1 day left

North London, London, England
£18000 - £20000 per annum + Bonuses
22 Aug 2019
19 Sep 2019
Mitchell Armstrong
Job function
Full Time
Contract Type

Our Senior After Sales Consultants take full responsibility for all post booking related issues while having an active influence in other aspects of the delivery to the customer in a consultative capacity.

Key Duties and Responsibilities include:

*To deal with schedule changes received from airlines via a CRS (Worldspan/Sabre)

⦁To answer all calls in a courteous and professional manner within the departmental standards.

⦁To deal with all telephone and email queries post reservation and general queries.

⦁To amend or cancel reservations as a result of incoming enquiries. To include amending dates, upgrading tickets, route changes, name changes, refunds and seat/meal requests

⦁To amend hotel, car hire and transfer reservations

⦁To action ETA's (visa's), API's, Mobility Forms within set timeframes

⦁To work to set targets and ensure efficient customer care handling.

⦁Ability to make decisions in a pressurised environment.

⦁Computer Literate - to be able to use a variety of applications - GDS(Worldspan/Sabre),JETS,Outlook and possibly word/excel.

⦁To assist with any other departments where necessary.

The Package:

My client is offering a competitive salary package between £18,000 - £22,000 along with bonuses.


To register your application for this position , please submit your CV by Clicking 'Apply' now.

Please note:

Due to the volume of applications received only candidates shortlisted will be contacted

Apply for Senior Aftersales Agent

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs