Tailor Made Specialist

7 days left

Manchester, Greater Manchester
Dependent on experience
30 Aug 2019
30 Sep 2019
Job function
Full Time
Contract Type

We are looking for an experienced Tailor-Made Specialist to join our growing team based in our office in Manchester.

The ideal candidate will be experienced in selling tailor-made long-haul holidays.  Specialist knowledge of one or more of our destinations (Canada, USA, New Zealand, Australia and South Africa) would be beneficial.    Previous experience working for a retail travel agent or long-haul operator would be an advantage.

Key responsibilities of this role include:

  • Create detailed itineraries to exactly suit the customers’ requirements (both telephone and email enquiries)
  • Source varied ground arrangements with overseas suppliers, ensuring your itinerary exactly meets the client’s requirements.
  • Liaising with agents and clients at various stages of the quotation process
  • Use various web based systems to check live availability of products
  • Processing bookings on our in-house system.
  • Maintaining excellent customer service throughout

Key requirements of this role include:

  • Solid travel background with good geographical knowledge
  • Knowledge of one or more of our destinations would be beneficial
  • Strong selling skills with proven ability to convert enquiries into sales
  • Excellent communication & customer service skills
  • Ability to use own initiative
  • Accuracy and attention to detail are a must
  • You must be able to work well as part of a team
  • You must be able to work towards a sales target
  • Knowledge of GDS system (preferably Amadeus) would be preferred
  • Must be able to work to strict deadlines
  • Sound computer knowledge is essential

This is a full-time position, including some evening & weekend work.

Salary: Dependent on experience

Location: Office based (Manchester – M32)

To Apply:  Please email your CV by clicking "Apply" with a covering letter giving details of why you think you may be suited to this role, your current salary and salary expectations. 

 No Agency applications

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