ONLINE SUPPORT CONSULTANT

Location
City of London, London, England
Salary
EXCELLENT BENEFITS
Posted
03 Sep 2019
Closes
01 Oct 2019
Ref
TNT316
Contact
Nicola Townsend
Job function
IT
Hours
Full Time
Contract Type
Permanent
ONLINE SUPPORT CONSULTANT
TRAVEL MANAGEMENT
LONDON
COMPETITIVE SALARY PLUS EXCELLENT BENEFITS

THE JOB
This is a superb opportunity for an experienced 1st Line Support expert to join a thriving London based TMC. Working as part of a dedicated technical support team, you will provide crucial 1st Line Support to clients, across various channels including their bespoke portal, online booking tool, mobile application and internal systems. Using your expertise, you'll provide superb customer service to seamlessly handle enquiries, resolve queries and escalated, log and review problems to analyse trends and improve systems.


ABOUT THE COMPANY
Our client is a global travel management company who have enjoyed continued growth and success. With a commitment to developing their people, technology and products to remain leaders in their field, they attract and retain some of the best talents in the industry.


WHAT EXPERIENCE DO I NEED?
* Proven travel industry experience, working with and supporting booking tools
* An inquisitive mind with the ability to methodically solve problems
* Excellent communication skills
* Highly organised and able to prioritise workloads in a fast-paced environment
* Knowledge of Sabre GDS
* Proficient in MS Office suite


WHAT'S IN IT FOR ME?
In return, you'll receive a competitive salary package, superb long-term career prospects and continuous development opportunities.

Nicola Townsend is recruiting this Online Support Consultant role in London. Click to apply.






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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.