Performance Coach - Travel Industry

Cheshire, England
Market Rate
06 Sep 2019
04 Oct 2019
Lisa Harding
Job function
HR & Training
Full Time
Contract Type
My client a leading, multi award-winning luxury Travel Company who have built their reputation on delivering exceptional tailor made holidays and travel experiences to some of the world's most desirable destinations, are seeking an experienced Performance Coach. Do you have experience of coaching/developing teams to achieve their full potential? Through guidance, support and encouragement you will help consultants to set goals, increase sales & margin whilst delivering the very best service. Working Monday to Friday 09.00 - 17.30 you will be based at the company's modern offices in Chester with the flexibility to travel to other sites throughout the UK.

This is an exciting time to join this travel agency and tour operator as they continue their success story!

Role Summary/Job Overview:
*Create, implement and deliver an annual coaching programme
*Lead sales managers to support with hands on coaching
*Own new starter training and ongoing performance coaching using 1:1's, call listening and written quotation reviews
*Create training/coaching material to build an educational library
*Address training needs and individual skill gaps, identified whilst coaching and working closely with department managers
*Keeping abreast of external coaching developments, trends and new techniques in order to implement new and exciting way in which to motivate staff
Key Attributes:
* Proven track record (at least 5 years) in successful selling and service
*A coaching qualification
*Can demonstrate competency in upselling, sales call model and relationship management
*Self-awareness and competency
*Ability to build relationships
*Ability to use different learning techniques
*Strong evaluation skills and ability to evaluate effectiveness of learning
*Ability to coach and communicate at all levels

The Package:
Salary is competitive and will be dependent on experience. This is also an excellent career move to an Travel Agency & Tour Operator, with a great reputation.

If you are keen to be considered and find out more, please follow the instructions to apply, attaching your CV -, or call me on 0161 9236120.

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