Reservations Consultant - Canada & USA Specialist

Glasgow, Scotland
Up to £16500 per annum + OTE £25K (but uncapped)
06 Sep 2019
04 Oct 2019
Georgia Sinclair
Job function
Full Time
Contract Type
Are you a travel professional looking for a new & exciting travel position, progressing in your travel career? USA & Canada Specialist required for this specialist Tour Operator, located in central Glasgow. We are looking for experienced, full time reservations travel consultants with a passion for selling holidays and a passion for delivering the highest standard of customer service. The successful candidate will need a flair for selling & a passion for the travel Industry. They must be willing to work hard & thrive in a target driven environment.

- Sell tailor-made holidays including flights, hotels & ancillary products via telephone & email.
- Exceed sales targets and maintain high standard of Customer Service.
- Deal with customer service and any pre-departure issues.
- Achieve outbound up-sell call target for ancillary sales.
- Service existing bookings carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content.
- Become fully knowledgeable about the products, destinations and services offered.
- The Shift patterns are varied from 08.30-17.00, 09.00-17.30 and 12.30-21.00 on weekdays and 09.00-18.00 and 10.00-17.00 on weekends and bank holidays.

The successful candidate will be travel sales orientated and motivated with relevant sales experience within the travel industry.
It is an advantage to have a good geographical and product knowledge of USA & Canada, as well as experience in tailor making travel itineraries to perfectly match the customer needs.

There is a competitive salary, with excellent commission & bonus, as well as an excellent benefits package. Full training will be provided.
Salary is £16.5K plus excellent commission and OTE. This is a fantastic role for a company who is City Centre based and offered excellent benefits
within this lovely, friendly & close-knit team.

If you're interested in applying for this exciting position, please send your CV to or call Georgia on 0141 248 5222

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