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Travel Consultant - Part time (3 days per week)

Employer
DCV Specialist Recruitment
Location
Bromley (London Borough), London (Greater)
Salary
£11,000
Closing date
2 Oct 2019

View more

Sector
Tour Operator
Hours
Part Time
Contract Type
Permanent
Job function
Sales

Job Details

Travel Consultant - Part Time (3 Days a week)

 

Overview

 

We are looking for an experienced Travel Consultant; your 'people skills' will be just as important as your formal qualifications. We will look for a good standard of written and spoken English. Good communication skills and a friendly personality are essential.

Enthusiasm to work with people either over the telephone, face to face and by email would be required. Must has the ability to work to chronological deadlines and to work as part of a team. You will need to have good attention to detail and be computer literate.

 

Line Management

 

The Travel Consultant will report directly to the Assistant Manager and ultimately to the Shop Manager.

 

Requirements - The following attributes will be required:

 

• Own transport beneficial but good public transport is available close by.

• Previous experience working in a retail travel agency.

• Previous experience using Amadeus, would be an advantage.

• Excellent customer service skills and able to build a good rapport with customers.

• Excellent sales and influencing skills.

• Strong interpersonal skills.

• Planning & organising skills.

• Strong communication skills (written and verbal) and excellent telephone manner.

• Ability to work under pressure.

• Good attention to detail.

• Solid understanding of worldwide geography.

• A respectable team player willing to assist colleagues.

 

Duties & Responsibilities -

 

• Checking holiday availability.

• Booking package holidays, tailormade travel, cruises. Coach tours, European Rail and National Express.

• Brochure housekeeping.

• Booking coach tickets on the internet.

• Meticulously checking paperwork and tickets, before sending to passengers.

• General shop administration.

• Ad hoc duties supporting the Group businesses, as and when required 

 

Remuneration 

 

A basic salary of £11,000 commensurate with experience will be offered and reviewed annually in December.

 

Probationary Period

 

There will be an initial probation period of three months. Once you have passed your probation a one-month notice period will be required. Should either party wish to terminate the relationship within your probation, under 1 month’s service no notice period is required and 1 month up to successful completion of your probationary period a 1-week notice is required.

 

Working Hours

 

Standard shop hours are Monday to Friday from 09.00 to 17.30hrs and Saturday from 09.00 to 17.00hrs.

 

The working hours for this role will be 3 days a week as standard, working a Monday, Tuesday and one other day in the week as agreed. We are ideally looking for someone who can be flexible and cover extra days as and when required to cover holiday and sickness. The Travel Consultant will be required to work 2 Saturdays a month, a day off in lieu will be provided during the week when working a Saturday, as advised by the Line Manager and subject to the staffing rota.

 

Overtime Policy 

 

During the week, any time worked in the morning or evening beyond the standard working hours, will not be paid.

For weekend overtime beyond your contracted hours, a day off in lieu will be provided for each full day worked. At the discretion of the Line Manager, ‘paid’ overtime may also be considered instead of the day/s off in lieu.

 

Holiday Entitlement

 

A minimum 22 days per annum, increasing to 28 days according to length of service, pro-rated accordingly plus bank holidays will apply. Holiday requests will need to be completed and submitted to the Line Manager via our online system. At least one month’s notice should be given, where possible, in order to arrange appropriate cover.

Holiday would be pro-rata for a part time position.

 

Other Benefits

 

A workplace pension scheme will be offered after three months continuous service

 

• Free on-site car parking

• Newly refurbished office

• Discounts on selected travel services

• Excellent travel opportunities including the chance to cruise

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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