Sales & Service Luxury Travel Manager
Our client is an award-winning luxury travel company that offers a range of bespoke travel itineraries across the globe. Due to remarkable growth, now seeking an experienced Sales & Service Luxury Travel Manager to join the team.
This is a great opportunity for a senior team leader, supervisor, sales or customer service manager from a luxury tour operator seeking something a little different in which you will be rewarded for your hard work.
Your career begins here, duties include:
- Ensure excellent management of the team’s bookings from initial enquiry to return home and next booking.
- Team management – recruitment, training and mentoring performance management.
- After sales service – manage guest feedback and encouraging further bookings and loyalty.
- Provide input as required into planning of accommodation and other product areas (ground handlers), to include selection and pricing thereof.
- Performance management of the team to include training, KPIs and regular reviews.
- Contribute towards the marketing of holidays by maintaining website pages and helping with other aspects such as PR and promotional campaigns.
- Motivate, engage and inspire your team to deliver in a fun and educational environment.
- Sales management experience with the travel, industry is essential ideally within a luxury travel environment
- Understanding of luxury service, guest expectations is key
- Must have strong coaching and motivating a team experience Within the travel industry.
- Generous salary and bonus
- Elite travel perks
- Contributory pension scheme
- Cycle to work scheme
- Subsidised private healthcare
- Company loyalty scheme
- Travel insurance
- Staff travel fund
- Career development
- Plus many more perks.
Give your travel career a boost and apply today! Please note only suitable candidates from a travel background will be considered for this role.
To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you.