Reservations Agent

Reservations Consultant - Required for this niche tour operator based in North London. They are looking for an experienced reservations agent from the travel industry and will pay up to £11 ph! This is an ongoing temporary role.

Reservations Consultant, Duties:
-Manage large amounts of inbound and outbound calls in a timely manner
-Sell holidays and seize opportunities to upsell products when they arise
-Providing a focused and friendly service to all guests when handling a range of enquiries by telephone, Live-chat and email
-Build sustainable relationships and engage customers by going the extra mile
-Meet personal and team qualitative and quantitative targets

Reservations Consultants, Skills Required:
-Experience in a similar role is essential.
-A passion for providing an efficient and courteous customer service
-Excellent telephone manner
-Strong sales skills
-Strong written and verbal communication skills along with active listening
-Attention to details
-The ability to quickly and accurately enter information, produce documentation
-Able to work under pressure and reach deadlines as a good multi tasker
-Enthusiastic team player who is organised and reliable
-A genuine passion and interest for Travel
-A friendly and approachable personality is an absolute must.

If you are interested in the above role please call Shannon on 0207 3971295 quoting SO or send your cv to shannon@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk