CRUISE TRAVEL CONSULTANT

Location
Kensington and Chelsea, London, England
Salary
£24000 - £25000 per annum + BONUS
Posted
19 Sep 2019
Closes
17 Oct 2019
Ref
SH154
Contact
Simon Hurst-Grover
Sector
Cruise
Job function
Sales
Hours
Full Time
Contract Type
Permanent
CRUISE TRAVEL CONSULTANT
LONDON
UP TO £25,000 PLUS ANNUAL BONUS

THE JOB
An expanding specialist cruise operator in London is looking for an experienced cruise travel consultant to provide excellent customer service to new and existing clientele. Within this cruise travel consultant role, you'll use your knowledge of cruise to build rapport with customers, over the telephone or by email, identifying options and tailoring cruise itineraries suitable to their requirements, cross-selling and maximising sales of all high-end cruise products. You will be highly customer service focussed ensuring special requests are properly actioned, answering queries for existing bookings, process amendments, where required, and help resolve any issues through liaising with internal departments.


THE COMPANY
You will be working for a highly successful and well-established specialist cruise operator.


WHAT EXPERIENCE DO I NEED?
*Minimum of 2 years travel industry experience in a similar cruise-related role
*Cruise knowledge is essential as you'll be handling enquiries from a high level of repeat clientele
*Proven customer service and sales experience
*A highly professional and personable telephone manner with excellent written communication skills
*An effective sales technique with the ability to close a sale and offer suggestions of suitable alternatives
*Enthusiasm, dependability and self-motivation
*Working knowledge of MS Office


WHAT'S IN IT FOR ME?
In return, you'll benefit from a competitive basic salary, plus an annual bonus scheme, with Monday to Friday working hours 9-5:30 plus one Saturday (no Sundays) in four.

Simon Hurst-Grover is recruiting for this CRUISE TRAVEL CONSULTANT role in London. Click to apply.

*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

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