Business Travel Team Leader (Amadeus)
- Employer
- Travel Trade Recruitment
- Location
- London, England
- Salary
- £32000 - £35000 per annum
- Closing date
- 18 Oct 2019
View more
- Sector
- Business Travel
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Management
Job Details
My client are a leading independent Travel Management company based in the City of London and are now seeking an experienced Business Travel Team Leader to join their highly successful organisation. This is a positive, challenging and a rewarding role for an experienced Senior Business Travel Consultant that is looking enhance their career with a friendly and dynamic team. As a Business Travel Team Leader you will be responsible for mentoring and developing a team of professional business travel consultants whilst delivering a consistently high level of service to a portfolio of Corporate Clients. The working environment is vibrant and you will have the opportunity to develop a rewarding long-term career with this organisation. The successful candidate must have a strong leadership background.
Duties Include:
*Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
*Offer the best solution for each customer whilst optimizing profit opportunities
*Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
*Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
*Ensure all individual and team KPIs are consistently met.
*Take accountability for the consistent performance of your team by leading, supervising, mentoring and developing team members in the business' premium quality, ruthlessly efficient service delivery.
*Provide assistance and guidance with Fares, Ticketing, Re-issues and Customer Queries & Complaints.
*Ensure all employees receive regular performance appraisals and feedback.
*Ensure staff comply with all company and client policies and procedures.
Experience Required:
*Previous people management experience essential.
*Good written and verbal communication skills
*Works well under pressure - calm and professional at all times
*Good knowledge of Amadeus, airfares, reissues, how to read PNR history,
*Confident, decisive, clear thinking, positive attitude
The Package:
This position is offering a competitive basic salary £32,000 - £35,000 DOE, and the opportunity to enhance your career with in this dynamic and forward-thinking corporate travel company.
Interested?
To apply for this position please click 'APPLY' or email regis@traveltraderecruitment.co.uk
Please note that due to the volume of applications received only successful candidates will be contacted
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
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