TRAVEL SALES & OPERATIONS ASSOCIATE

ROLE & DUTIES:

• Travel sales (including travel retail)
• Support the entire business with travel sales, product development and operations experience
• Assist in outbound operations by overseeing all business and administration aspects, such as sales, tour operations, travel trade support, including bookings & reservations
• Drive and enhance business growth, revenues and profitability, utilising:

- sales expertise

- product & destination knowledge

- a wealth of channels and technology  

• Manage reservations, airfares & ticketing (IATA) as a GDS expert, including:   

- queues, refunds, rebooking, changes, contingency management (e.g. cancelled / missed flights), ADM investigation etc.

• Continually enhance personal knowledge in relation to new destinations, travel products & services Worldwide
• Support the implementation and management of marketing campaigns and initiatives to increase company awareness online and offline basis, demonstrating skills across social media and email marketing  

  BACKGROUND & EXPERTISE:

• Highly experienced in travel sales
• Extensively experienced in travel and tourism (including operations)
• Creative and strategic thinker
• Complex problem-solver
• Excellent in communication of all sorts
• Experienced and knowledgeable in travel products & development
• Track record of driving business growth
• Track record of client and partnership engagement

  QUALIFICATIONS & SKILLS REQUIRED:

  Qualifications:

• Degree or diploma in Travel & Tourism OR Management (sales and/or marketing)
• GDS (Amadeus and/or Worldspan) experience and the ability to use the GDS extensively without help and supervision required

  Skills:

  IT Skills: Microsoft Office Suite, GDS: Amadeus and/or Worldspan Language Skills:  Proficiency-level / fluency in written and spoken English

  HOURS: 

  M-F/(SAT): 09:00 – 17:00, which is to be extended, rota based longer and/or Saturday shifts will be required, however can offer some flexibility as per agreement

  PLACE OF WORK: 

  Basingstoke, Hampshire, United Kingdom

  SALARY: 

  Based on experience, negotiable. Permanent, part- or full-time position.

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